WebOct 28, 2024 · eGain Agent authentication with Active Directory tthottin1 Beginner Options 10-28-2024 07:53 AM - edited 03-14-2024 06:34 PM We have eGain integrated with UCCE 11.5, how we can achieve eGain Agent authentication with active directory to meet the password policy requirement. Agent ID's are created in UCCE ( Integrated Agents) WebThe first time you access Analytics via Windows Single Sign-on, you may be prompted to enter your user name and password. Click Login, and if the login is successful, your home page displays. If you have used Windows authentication previously, you are logged in automatically and arrive on your Home Page. Accessing Analytics via ADFS Single Sign-On
API Overview - eGain Developer Portal
WebOct 20, 2024 · A growth-driven, people-focused sales leader with an international perspective. I specialise in Analytics, Digital and Customer Experience Orchestration technologies – enterprise business applications, consulting and technology advisory services – focused on Retail, Logistics, Energy, Telco, Healthcare and Financial Services … WebLeading utilities trust eGain! Fortune 500 utility client serves consumers across six states in the US. Having to handle a broad range of customer queries across website authentication, troubleshooting, billing, Covid-19 issues, and others, its contact center agents were struggling to find answers to customer questions in their CRM system and ... the shadow of an agony
Configuring Basic Authentication - help.egain.com
WebFeb 14, 2024 · Eliminate knowledge silos. Guide customers and agents to the best answer. Streamline content authoring and management. Consoles - eGain Welcome to the expanding world of Messaging and the infinite possibilities … Solutions - Knowledge-Powered Customer Engagement eGain Resources - Knowledge-Powered Customer Engagement eGain Success - Knowledge-Powered Customer Engagement eGain Support - Knowledge-Powered Customer Engagement eGain Partners - Knowledge-Powered Customer Engagement eGain Contact us - Knowledge-Powered Customer Engagement eGain WebPOST https: / /identity.egain.io /connect /token. OAuth2 is used for authentication and authorization. Alarms. GET /alarms /groups /{groupName} Get all current alarms for the … my ring won\\u0027t connect to wifi